Q: Can you hold a place before I apply?
A: No, we are not able to hold a property prior to approving an application.
Q: Do I pay first month’s rent and last month’s rent with my security deposit?
A: No, we only collect the security deposit, pet fee (if applicable), HVAC Filter Fee and first month's rent.
Q: How old do you have to be to apply?
A: 21 years or older
Q: Is the deposit refundable?
A: Yes, pending no damages to the property the security deposit will be refunded.
Q: You have a property I want to rent. How do I apply?
A: The application is on the website. Prospective tenants should apply online, then forward supporting documentation can be emailed or delivered.
Q: How do I pay rent?
A: Rent can be paid online through the tenant portal or mailed. We accept personal checks, cashier checks and money orders. We do not accept cash payments.
Q: I want to get a pet. What do I do?
A: Call and speak with us prior to getting a pet. Some properties do not allow pets or require owners approval of the pet. Failure to seek permission prior to obtaining a pet is a lease violation and may result in an eviction.
Q: I want to move out, but my roommate wants to stay. What do I do?
A: You would still be obligated for the rent payment. If another person wants to take over your portion of the lease they must apply. In a situation like this it is best to call and speak with us prior to moving out.
Q: My lease expiration is coming and I want to move out. What do I do?
A: Your lease will state that a 60 day written notice is required. Please submit your intent to not renew your lease in writing at least 60 days prior to the end of the lease term.
Q: Who is responsible for paying for repairs & maintenance requests?
A: This is determined on a case by case basis. Normal wear and tear maintenance generally is an owner obligation misuse is typically a tenant's responsibility.